The Website (hereinafter, the "Website") managed by INNER HOTELS, S.L. CIF B16616997 (hereinafter, "INNER HOTELS" or "the Company"), complies with the requirements derived from Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, and the current regulations relating to the protection of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as any other applicable national law.

The Company reserves the right to modify or adapt this Privacy Policy at any time. We therefore recommend that you review it each time you access the Website.

Responsible for and purpose of the processing of your personal data.

Your personal data that is collected or that you voluntarily provide to us through the Website, whether by browsing the Website, as well as any data that you may provide to us in the contact forms, via email or by telephone, will be collected and processed by The Company, whose identification data can be found in the Identification section of the Legal Notice section of our website, for the following purposes:

  1. To guarantee the correct management of our commercial relationship with you (dealing with your queries and requests relating to the products and services we offer).
  2. To ensure the correct accounting, tax and administrative management derived from the contractual relationship between both parties.
  3. To use your personal data to improve the products and services we offer, and to facilitate the sending of commercial communications by electronic means that may be of interest to you.
  4. To provide you with a better experience and access to certain functionalities of the website; where appropriate, through the creation of profiles by means of automated mechanisms.

Legitimation of the processing of your personal data.

In the case of customers, the legal basis for purposes (1) and (2) is the execution of a contract consisting of guaranteeing the correct management of our commercial and contractual relationship with you. For purposes (3) and (4), the legal basis is based on the consent that we will ask you for on each form where we collect your data.

For potential customers, the legal basis for purposes (1), (3) and (4) is based on the consent that we will request from you with each form where we collect your data.

Period of conservation of your personal data.

If you are a customer, your data will be kept for as long as the contractual relationship remains in force, and once it has ended, for the time necessary to comply with legal obligations.

If you are a potential customer, the data will be kept for as long as you do not object to the processing, up to a maximum of 5 years.

Recipients of your personal data.

We inform you that your personal data will not be disclosed to any third party, except to those third parties whose intervention is necessary for the proper management of our business relationship. In particular, we inform you that your data may be transferred, if required, to public bodies and authorities (administrative or judicial) in those cases in which a legal regulation establishes it.

Rights that you can exercise regarding the processing of your personal data.

As a user of the Website, you have the right to obtain confirmation as to whether or not the Company is processing your personal data.

You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defence of claims.

In certain circumstances and for reasons relating to your particular situation, you may object to the processing of your data. The Company will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

You may also exercise your right to the portability of your data, as well as withdraw the consents provided at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

We inform you that you may exercise your rights by sending an e-mail to or by writing to the Company at the address specified in the identification data included in the Legal Notice on our website.

The request to exercise any of your rights must be accompanied by a copy of an official document that identifies you (ID card, driving licence or passport).

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